Your peace of mind, guaranteed

We want you to enjoy shopping at Cooks Professional with complete confidence, which is why, in addition to your statutory rights, every single product you buy direct from the Cooks Professional website automatically comes with an extended guarantee.

The guarantee period begins on the day of your purchase. We will repair or replace any faulty or defective products for the duration of the guarantee period.

Electrical Appliances: 2-year extended guarantee

Ceramic Tableware: 2-year extended guarantee

Cast Iron Cookware: 25-year extended guarantee

Stainless Steel Cookware: 10-year extended guarantee 

PRECISION and EDGE Knives: 10-year extended guarantee

ULTIMATE Knives: 25-year extended guarantee

Spare Parts and Accessories: 1-year standard guarantee

The guarantee does not apply if a product is bought or used for business purposes and it does not apply for damage or defects caused by your use or storage.

If you purchased your Cooks Professional product through a different retailer you can register here to activate your extended guarantee.

Registration must be within 14 days of purchase and proof of purchase will be required.

Looking for spare parts or accessories?

We stock many spare parts and in some cases offer a return to base repair service to ensure longevity of use. Check the product pages of our website for spare parts and accessories or email care@cooksprofessional.co.uk for assistance.

If your goods have developed a fault within the guarantee period please email our friendly Customer Care team care@cooksprofessional.co.uk and we will be happy to help.